Welcome to Our Service Department

Some dealerships provide excellent customer service during your sales experience, but as soon as you enter the service department, it's the exact opposite. At Crest Ford, we pride ourselves on making sure you are taken care of well after you've purchased your vehicle. 

Our friendly service staff is here to serve you with whatever your needs are. Whether you're visiting for routine maintenance, a worrisome noise, or a major repair, they will take the time to explain everything, and help you make the most informed decision while visiting for service.

Our factory trained technicians are constantly being trained on the latest vehicle technology and service procedures. They are here to provide exceptional service and craftsmanship in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence in serving you. You'll never want to take your vehicle anywhere else. 

 We have a cozy waiting area in our service department for you complete with comfortable seats, plenty of magazines that cater to many different interests, as well as TV and free coffee. Relax for a bit while our Ford factory trained and certified technicians repair and maintain your vehicle.
 Our service facility is stocked with all of the latest diagnostic equipment and speciality tools to ensure your vehicle is fixed right the first time, every time. 


Crest Ford

218 Flanders Road
Directions Niantic, CT 06357

  • Sales: 860-739-5403
  • Service: (860) 739-5403
  • Parts: (860) 739-5403

Service Hours

  • Monday 7:30AM - 5:00PM
  • Tuesday 7:30AM - 5:00PM
  • Wednesday 7:30AM - 5:00PM
  • Thursday 7:30AM - 5:00PM
  • Friday 7:30AM - 4:30PM
  • Saturday 7:30AM - 1:00PM
  • Sunday Closed